In this section, we have compiled some of our most frequently asked questions. If there is something that we missed, please don’t hesitate to reach out and a member of our staff will get in touch with you.


Are the course accredited 

Yes they are all cpd accredited 

What is your cancellation policy?

Due to the course material being sent to your email address for we have a no refund policy unless in certain circumstances 

Will I get a certificate/award when I complete my course 

Yes you will get a Cpd award/certificate emailed over on completion 

Is there a time limit I have to complete the course in

No there are no time limits at all

Can I get insurance with online courses 

Yes we can forward you on to an insurance company 

Where can we get materials/equipment can you advise us 

Yes we can send you all the links etc to buy materials 

Do you offer support throughout the course 

Yes we have tutors available online at all times via email or Facebook chat 

What age do I have to be to enrol

18 years old

Do you offer face to face training 

Yes in the East Midlands